Provide technical support to agents

Agency’s Basic Service Policy.

Perfect Training Support

Provide wide ranges of training support, including product knowledge, sales skills, installation, after-sales service, and other systematic training, to help Agent/Distributor quickly enhance competitiveness.

Installation On-line Support

Technical sales staff service support the whole process, online and offline counseling by professional pre-sales engineers, regular product communication, training and promotion meetings, exclusive operation and business team promotion support.

Remote Maintenance Service

Professional lighting optical engineers provide solutions,create all-around and multi-angle landscape lighting, targeted product design and customized services, whole-process brand sales promotion services.

After-sales Service

Perfect after-sales service system, after-sales service hotline phone docking all day of the year, all kinds of standardized accessories system guarantee, special and perfect scientific after-sales management service system, provide a maximum five-year warranty period depending on the product.

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